Bloomfield Township facilities
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4 Paws Community Center

2244 Franklin Rd, Bloomfield Township, MI 48302

4.5
125 Google reviews
Live webcamStaff overnightOutdoor yardAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

4 Paws Community Center is a luxury pet resort and daycare facility in Bloomfield Hills, MI offering boarding, daycare, grooming, and training services for dogs and cats. The facility features individual canine condos with sound-absorbing walls, multiple indoor and outdoor play areas with turf, webcam access for owners, overnight staffing, and comprehensive safety systems including video surveillance and climate control.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Daily updatesFree
Feeding policy:Owner provides food
Raw diet accommodated

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner
Fire safety system

Extras

Multi-dog discount
Senior dog accommodations
Owner operated

What Reviews Say

124 reviews analyzed

4 Paws Community Center enjoys overwhelmingly positive reviews with 93 of 124 reviews giving 5 stars. Customers praise the friendly, caring staff and the obvious joy their dogs experience at the facility. The camera system is frequently mentioned as a valued feature. However, there are serious red flags including 3 high-severity incidents (broken leg, severe dog attacks, staph infection) and recurring complaints about poor communication when issues arise. The owner responds professionally to negative reviews but response rate is low. Value for money receives mixed feedback due to pricing and billing disputes. Repeat customers are common, with many using the facility for years.

Staff
4.8
Dog happiness
4.7
Cleanliness
4.5
Facility
4.3
Drop-off / pickup
3.8
Value
3.5
Communication
3.2
Safety
3.0

People love

Friendly, caring, professional staff(45)Dogs love attending/boarding here(38)Camera access for pet parents(15)Long-term/loyal customers(12)

Staff shoutouts

BenjiScout

Worth noting

Dog injured while at facility (broken leg, cuts, scratches)

When we returned to get her she cant put any pressure on one of her hind leg... After 2 days we take her to vet and she has a broken leg.

Aggressive dogs not properly supervised/separated

25 of them he spent trying to run away, and escape from 3 bigger dogs that were pinning him down, aggressively playing with him, and grabbing him by his neck and body

Potential illness contracted at facility (kennel cough, staph)

My dog started with kennel cough... we took him to the groomer the next day and they agreed he was underweight and wanted to point out a scab on his testicles... he has staph

Poor communication about incidents/behavior issues(3 mentions)

I was surprised that I wasn't notified when I picked him up 2 months ago... Shame on the OWNER

Billing/pricing disputes(3 mentions)

They charged us for 3.5 days of service... I personally think this is wrong; it's nothing more than a money-grab

Dog not getting adequate play/socialization(3 mentions)

Not once did I see her out in group play... I dropped her off at 9:30am and periodically check in on the cameras... 6 hours of being alone doing nothing

Owner replies to 1% of reviewsAvg response: 1dprofessional tone18 repeat customers

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.5 stars from 125+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 125 reviews.

At a Glance

Google rating
4.5/ 5
Review score
4.0/ 5
Amenities10 of 14
Reviews125
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

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