4 Paws Community Center
2244 Franklin Rd, Bloomfield Township, MI 48302
Overview
4 Paws Community Center is a luxury pet resort and daycare facility in Bloomfield Hills, MI offering boarding, daycare, grooming, and training services for dogs and cats. The facility features individual canine condos with sound-absorbing walls, multiple indoor and outdoor play areas with turf, webcam access for owners, overnight staffing, and comprehensive safety systems including video surveillance and climate control.
Amenities & Policies
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
124 reviews analyzed4 Paws Community Center enjoys overwhelmingly positive reviews with 93 of 124 reviews giving 5 stars. Customers praise the friendly, caring staff and the obvious joy their dogs experience at the facility. The camera system is frequently mentioned as a valued feature. However, there are serious red flags including 3 high-severity incidents (broken leg, severe dog attacks, staph infection) and recurring complaints about poor communication when issues arise. The owner responds professionally to negative reviews but response rate is low. Value for money receives mixed feedback due to pricing and billing disputes. Repeat customers are common, with many using the facility for years.
People love
Staff shoutouts
Worth noting
Dog injured while at facility (broken leg, cuts, scratches)
“When we returned to get her she cant put any pressure on one of her hind leg... After 2 days we take her to vet and she has a broken leg.”
Aggressive dogs not properly supervised/separated
“25 of them he spent trying to run away, and escape from 3 bigger dogs that were pinning him down, aggressively playing with him, and grabbing him by his neck and body”
Potential illness contracted at facility (kennel cough, staph)
“My dog started with kennel cough... we took him to the groomer the next day and they agreed he was underweight and wanted to point out a scab on his testicles... he has staph”
Poor communication about incidents/behavior issues(3 mentions)
“I was surprised that I wasn't notified when I picked him up 2 months ago... Shame on the OWNER”
Billing/pricing disputes(3 mentions)
“They charged us for 3.5 days of service... I personally think this is wrong; it's nothing more than a money-grab”
Dog not getting adequate play/socialization(3 mentions)
“Not once did I see her out in group play... I dropped her off at 9:30am and periodically check in on the cameras... 6 hours of being alone doing nothing”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.5 stars from 125+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 125 reviews.
At a Glance
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