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4A Pet Services

Name: 4A Pet Services
Address: 813 N Norris St, Clovis, NM 88101, Clovis, NM, 88101, US
Telephone: +1 575-935-1010

813 N Norris St, Clovis, NM 88101

4.4

106 Google reviews

Outdoor yardAccepts puppiesGroomingOvernight potty breaks

Overview

4A Pet Services (Sierra Pet Hotel) is a pet boarding, daycare, and grooming facility in Clovis, NM offering dog boarding in three room tiers ($32-$52/night), cat boarding in Kitty Condos ($25/night), and dog daycare ($12-$22/day). The facility requires temperament testing and spay/neuter for dogs over 6 months, and provides at least 3 walks per day for boarding dogs.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Cancellation & Deposits

Cancellation notice:1 day notice

Cancellation penalty:$25 no-show fee

Deposit required — $25-$40 per pet for holiday stays

Care & Play

Group play

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months for daycare

What Reviews Say

106 reviews analyzed

4A Pet Services (formerly Sierra Pet Hotel) is highly regarded for its friendly staff and specialized grooming services, particularly for cats and large breeds. While the majority of customers report happy, well-cared-for pets and a clean facility, there are significant polarized reviews regarding safety and medical oversight. Serious allegations regarding dehydration, unreported kennel cough, and feeding negligence suggest a potential inconsistency in care during peak or understaffed periods.

Staff

4.7

Dog happiness

4.5

Facility

4.3

Cleanliness

4.2

Value

4.0

Communication

3.8

Drop-off / pickup

3.5

Safety

3.2

People love

Cat Grooming(3)Staff Care and Attitude(25)Post-Daycare Fatigue(2)

Staff shoutouts

Nikki(2 mentions)Trenton(2 mentions)RyanChristinaAllenaAlex

Worth noting

Allegation of pet death due to dehydration

“Had another woman drop her dog off there and it died from dehydration.”

Failure to follow medical/feeding instructions

“they still had days worth of food that were still frozen and full. There were specific instructions on how to feed... Yet they couldn't simply follow instructions.”

Outbreak of Kennel Cough without notification

“When I called they said, 'yeah, kennel cough is going around here.' They never let us know at the time of drop off.”

Unreported grooming injury

“Well, there is a nice cut causing my pup a lot of discomfort... to not even mention that they cut him is unacceptable!”

Grooming quality/consistency(4 mentions)

“her haircut was choppy. NEVER AGAIN will i be taking my dog here.”

Communication/Scheduling issues(3 mentions)

“I called about a week and a half ago... and never did or have with numerous times of me contacting Sierra Pet Hotel & Spa.”

Hygiene issues upon return(2 mentions)

“My dog was given back smelling awful and her bed was covered in mud.”

At a Glance

Google rating

4.4/ 5

Review score

4.0/ 5

Amenities4 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Boarding

$32–$52/night

Daycare

$12–$22/day

Contact

Visit Website +1 575-935-1010 813 N Norris St, Clovis, NM 88101

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