A Canine Experience

Alleged recommendation to euthanize a young puppy without discussing alternatives

“they said I didn't have a choice; I needed to put the male down”

Reported lack of improvement after paid day camp and training

“he was still pulling me around, which was one of my biggest issues for bringing him in”

Reported dismissal of a puppy's fear and rude communication

“she was afraid of certain things ... but she just brushed it off and was incredibly rude”

Paid evaluation time reportedly spent on paperwork rather than hands-on assessment

“the evaluator spent the first 15-20 minutes ... reading my paperwork”

Training effectiveness and outcomes

“he was still pulling me around, which was one of my biggest issues for bringing him in”

Communication and staff conduct

“The first lady on the phone was super nice and understanding but the second was very rude”

Drop-off experience

“we felt uneasy and rushed”

Evaluation efficiency and value

“the evaluator spent the first 15-20 minutes ... reading my paperwork while my dog and I sat in the office and waited”

Consultation advice and animal welfare

“they said I didn't have a choice; I needed to put the male down”