Castle Hayne facilities
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A Country Kennel

2833 Castle Hayne Rd, Castle Hayne, NC 28429

4.6
149 Google reviews
Outdoor yardPool / water playMedication adminGroomingClimate controlledOnline booking

Overview

A Country Kennel is a family-owned pet boarding and daycare facility in Castle Hayne, NC offering climate-controlled kennels (Junior Suite $38/night, Deluxe Suite $44/night) with 4 daily potty breaks, indoor/outdoor daycare ($22-$28/day), and grooming services. The facility features a 2000 sq ft turf yard with pool access, requires Bordetella/DAPP/Rabies for dogs and FVRCP/Rabies for cats, and mandates spay/neuter for dogs over 8 months participating in group play.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, DAPP, Rabies, FVRCP

Policies & Details

Hours & Billing

Drop-off hours:7am-11am and 2pm-5pm
Pick-up hours:2pm-6pm
Billing method:Per night

Cancellation & Deposits

Cancellation notice:14 days notice
Cancellation penalty:Deposit non-refundable if cancelled less than 2 weeks prior
Deposit required — $38 (one night's stay)

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 8 months for group play; unaltered dogs allowed with private breaks

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — 10% off total bill when multiple pets checked in on same reservation
Senior dog accommodations
Owner operated

What Reviews Say

144 reviews analyzed

A Country Kennel is highly regarded for its passionate staff and ability to handle anxious or difficult dogs, with many long-term clients following the business through a recent relocation. While daycare experiences are almost universally praised, there are significant polarized reviews regarding boarding, specifically concerning hygiene and adherence to feeding/medication schedules. The owner is highly active in responses, maintaining a professional yet personal tone even when addressing serious service failures.

Staff
4.8
Dog happiness
4.7
Value
4.6
Drop-off / pickup
4.5
Facility
4.3
Cleanliness
4.2
Communication
4.0
Safety
3.5

People love

Staff Passion(45)Anxious Dog Care(8)Nail Trims(5)

Staff shoutouts

Makenzie(12 mentions)Dani(7 mentions)Ayden(2 mentions)Lourdes(5 mentions)Chris(5 mentions)

Worth noting

Medication and feeding neglect

“Sadie had missed eight doses of her medication... Jackson had not been given three of his meals.”

Hygiene and sanitation concerns (Urine/Ammonia)

“my dog and his brand new $120 bed I just bought smells like ammonia…which indicates there was pee saturation.”

Medical distress upon pickup

“he noticed blood coming from Jackson’s anus... Jackson began urinating for at least 1 1/2 minutes.”

Hygiene/Smell(6 mentions)

“gave my dog back filthy and reeking of pee.”

Lack of updates/photos(2 mentions)

“I was told I would receive a lot of photos and videos but received zero/none!!!”

Price increases(2 mentions)

“The prices keep going up and they can’t even properly wash my dog.”

Owner replies to 85% of reviewsAvg response: 2dwarm tone28 repeat customers

Top Rated

4.6 stars from 149+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 149 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.3/ 5
Amenities6 of 14
Reviews149
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Boarding

$38–$44/night

Daycare

$22–$28/day

Contact

Visit Website+1 910-622-6219Get directions to 2833 Castle Hayne Rd, Castle Hayne, NC 28429

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