A Paw Above

Alleged injury during grooming (cut genitalia)

“The worst part is that she ended up cutting his genitilia which was never mentioned when I picked him up.”

Neglect of feeding instructions for cats

“from the 5 days that he was there they only gave him his food once! 1 CAN OF HIS FOOD FOR 5 DAYS!!!!”

Aggressive/Defensive owner interactions

“The owner of the shop arrived... and started shouting on us screaming 'it’s a private property!'”

Grooming quality (shaving/butchering)(6 mentions)

“Both dogs were completely shaved down with no style or attention to detail, just a rough cut that looked rushed and careless.”

Hidden fees/Pricing disputes(4 mentions)

“I was quoted $110 for grooming both of my dogs over the phone. However, when I went to pick them up, I was charged $230.”

Strict/Rude enforcement of hours and parking(5 mentions)

“The lady in the morning told me i can pick up my dog at 6:30, I started recieving tons of phone calls... saying i have to be there by 5:00.”