A Poochs Paradise
13505 Murphy Ave, San Martin, CA 95046
Overview
A Pooch's Paradise is a family-owned dog daycare and boarding facility located on 2.5 acres in San Martin, California. They offer supervised group play with separate playgroups for large and small dogs, individual one-on-one care, pool time in summer, and grooming services. Each dog receives a temperament evaluation and personalized program in their secure outdoor environment with climate control features.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
48 reviews analyzedThe facility presents a starkly polarized reputation: long-term regulars (some 10+ years) praise the owner, Laura, for being exceptionally caring, clean, and providing a 'paradise' for social dogs. Conversely, a significant cluster of 1-star reviews describes the owner as hostile and unprofessional, with serious allegations regarding lack of supervision and rigid, confrontational policies during pickup and payment.
People love
Staff shoutouts
Worth noting
Unattended facility/Lack of overnight supervision
“No one is on the property to look after the animals. Left my dog there for three days and I was not allowed to see my dog in-between.”
Hostile owner interactions/Police involvement
“I called the cops and she brought her husband and gave us the leash. This was the worst experience I ever had.”
Heat/Environmental stress
“It was 90° outside and my dog was in a kennel with no A/C... He was panting terribly.”
Owner's temperament/Unprofessionalism(6 mentions)
“Laura, the owner, is extremely unprofessional, rude, and aggressive.”
Dogs smelling bad upon pickup(2 mentions)
“When I finally picked him up, I noticed he smelled terrible and appeared neglected.”
Pricing/Payment disputes(3 mentions)
“An employee tried to charge me $10 more a day than quoted on their website... she do not accept credit cards.”
At a Glance
Pricing
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