A Pup's Valley

Alleged serious dog injury associated with crate placement and alleged inadequate monitoring

“Now his vet is stating that he has to extract all of the 9 teeth🥹”

Event communication failure and poor hospitality reported

“I am putting this rate for lack of communication and hospitality”

Unexpected or disputed grooming fees and pickup policy

“Save yourself a lot of nickel and dime attitude and go somewhere else.”

Perceived rude and disrespectful staff interaction

“Staff especially the owner is rude and disrespectful, i do not trust leaving our pets with them.”

Grooming pricing and service expectations(2 mentions)

“We took our new puppy to be groomed and we got a 'puppy' groom which trimmed face, pads, and her 'girl' parts. While she looked cute and smelled wonderful her nails remained long and we paid $60 (a full groom is $75). Would recommend revisiting the charge. Seemed like a lot of money for a small service”

Communication and hospitality(2 mentions)

“I am putting this rate for lack of communication and hospitality”

Perceived staff or owner rudeness(2 mentions)

“Staff especially the owner is rude and disrespectful, i do not trust leaving our pets with them.”