A to Z Dog Ranch, LLC

Unreported injury during evaluation

“Our dog was severely injured during our evaluation... sustained a significant puncture wound... they were aware of the injury but chose not to inform us.”

Unauthorized diet changes leading to medical emergency

“The staff opted to switch his diet to a prescription dog food... without one phone call/email/text... resulted in explosive diarrhea... transported to an emergency vet.”

Owner's tone/unprofessionalism(3 mentions)

“The owner spoke to me in a rude and aggressive tone over a simple issue that could have been resolved professionally.”

Hygiene/Smell upon pickup

“picked up our dog a few times smelling of urine and feces which would most likely indicate that they were kenneled for who knows how long.”

Strict/Inflexible hours(2 mentions)

“Just be sure to pay attention to the pickup and drop-off hours... Those hours are strict. They run a tight ship.”