A&E Pet Resort

Severe medical issues post-boarding (parasites, skin infections, edema)

“Our labs nose had become swollen, itchy, and she rubbed it until it bled... Vet suggested they were exposed to something.”

Unexplained physical injuries

“my dog came home with a massive contusion on the side of his head... The next time he was bitten multiple times.”

Poor communication/responsiveness to issues(4 mentions)

“When I emailed about these incidents, they did not respond... nearly 2 weeks later there has been no response.”

Feces/Sanitation issues(2 mentions)

“Not only did my pets come home what appeared to be a parasite but they were also covered in feces.”

Mid-day closure frustration(2 mentions)

“Nowhere on their website or during our conversation did she mention that they were closed during that time [11-1].”