Caistor Centre facilities
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Abby Creek Kennel

9887 Green Rd, Caistor Centre, ON L0R 1E0

4.8
51 Google reviewsGoogle Verified
Staff overnightOutdoor yardAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

Abby Creek Kennel is a family-run dog boarding and daycare facility on 83 acres in Caistor Centre, Ontario, owned and operated by Mike and Marsha since 2000. The facility features indoor suites, a 100x60 fully fenced grass play area, 17 acres of wooded trails, and climate-controlled accommodations. Pricing is $32/night plus HST for boarding and $15/day plus HST for daycare, with daily group play, trail walks, and personalized matching based on dog behavior.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Billing method:Per night

Care & Play

Group play
Solo play
Daily updatesFree
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Extras

Owner operated

What Reviews Say

52 reviews analyzed

Abby Creek Kennel is highly regarded for its expansive 88-acre property and the owners' expertise in handling high-anxiety and reactive dogs. While the facility receives glowing praise for its grooming services and affordable pricing, some customers noted a 'laid-back' administrative style that can lead to slow communication or disorganized check-ins. A vast majority of pets return home happy and exhausted, though two isolated reviews raised serious concerns regarding hygiene and supervision.

Value
5.0
Dog happiness
4.9
Staff
4.9
Cleanliness
4.8
Facility
4.7
Safety
4.5
Drop-off / pickup
4.2
Communication
3.8

People love

Grooming Quality(6)Spacious Property/Exercise(12)Handling Reactive/High-Anxiety Dogs(4)

Staff shoutouts

Mike(28 mentions)Katie(6 mentions)Marsha(9 mentions)

Worth noting

Injury and hygiene neglect

my youngest dog who is only 5 months old was completely covered in poop from head to toe... my youngest was hurt when we came to get her. 400$ at the vet later.

Lack of administrative organization/vaccination checks

Never asked if my two dogs were vaccinated. Never asked for proof... Very unorganized.

Communication/Response Times(3 mentions)

The only thing that Mike needs to work on is timely texting responses to clients. I find that he takes long to respond or just does not respond at all.

Disorganization at Drop-off/Pick-up(3 mentions)

Mike's laid back nature may come across as unorganized... no one was there when we went at the agreed upon time.

Top Rated

4.8 stars from 51+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 51 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.6/ 5
Amenities8 of 14
Reviews51
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$32/night

Daycare

$15/day

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