Key West facilities
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Abigail & Stitch Pet Resort

5505 5th Ave, Key West, FL 33040

4.2
55 Google reviews

Overview

Abigail & Stitch Pet Resort is a deluxe boarding and daycare facility for dogs and cats located in Key West, FL. As an affiliate of All Animal Clinic, they offer on-call vet services and can accommodate pets needing parasite testing. The facility provides overnight stays, daycare services, kitty condos, and dog beds, with positive testimonials highlighting attentive staff and flexible same-day bookings.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: vaccines, parasite exams

Policies & Details

Care & Play

Group play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call

What Reviews Say

56 reviews analyzed

Abigail & Stitch is highly regarded for its exceptionally clean, 'home-like' suites and its ability to accommodate last-minute travelers in Key West. While many pet owners praise the caring staff and the facility's connection to a veterinary clinic, there are significant concerns regarding reliability for early morning drop-offs and strict medical requirements. A small but serious subset of reviews highlights issues with ignored care instructions and poor communication during check-in/out.

Cleanliness
4.8
Facility
4.5
Staff
4.2
Dog happiness
4.0
Safety
3.8
Communication
3.5
Value
3.2
Drop-off / pickup
3.0

People love

Cleanliness and Facility Design(10)Senior Dog Care(3)Last-minute accommodations(4)

Staff shoutouts

Daniel(2 mentions)ElleEmilyRachelAylcia

Worth noting

No-show for early morning 'Dry Tortugas' drop-offs

β€œThey were a no show for 6:30am check in... We missed the boat as the boat does not allow dogs. We are out $360.”

Neglect of care instructions and physical injury

β€œHer canine tooth was broken to her gum line?? I can only imagine the poor girl chewing on the metal gate without the toys/chews that I had specifically brought.”

Unattended animals/Lack of morning care

β€œthey said they had just got there and they hadn't let the dogs out to potty yet... Why weren't they let out yet by 8am?”

Strict/Expensive Fecal Testing(4 mentions)

β€œBe forewarned they don’t accept a yearly fecal exam with proof of monthly medication. Their associated 'vet' charged $75.”

Difficulty reaching staff by phone(3 mentions)

β€œVery hard to contact via phone so had to show up to book.”

High pricing(3 mentions)

β€œOnly reason for 4 stars is because rates are a bit high and may give a little sticker shock.”

Owner replies to 20% of reviewswarm tone5 repeat customers

At a Glance

Google rating
4.2/ 5
Review score
3.9/ 5
Amenities0 of 14
Reviews55
Repeat customersNumber of reviews that mention returning or being a regular customer.5

Pricing

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