Acres of Fun Kennel

Dogs returned with injuries (scabs on elbows, tail injury)

“I noticed 2 of 3 dogs had scabs on both elbows... I found a huge thick scab on my boys tail like someone smashed his tail in the fence”

Dogs contracted kennel cough and UTI during stay

“Both seemed unlike themselves... diagnosed with kennel cough and one with a UTI”

Significant weight loss in dogs after boarding

“Both to have lost a considerable amount of weight... I could now count their ribs”

Defensive/rude owner response to complaints

“She got extremely defensive and rude... she constantly interrupted and talked over me”

Extra charges for basic services (beds, playtime, medicine, treats)(4 mentions)

“You have to pay extra for the dogs to have a cot to sleep on... You have to pay extra for playtime outside and to give them medicine”

Unexpected billing/overcharging(3 mentions)

“Charged us for an additional night even though we picked him up on Sunday... I feel like it was a scam”

Bath services overpriced(2 mentions)

“We were also charge $95 to gives our two dogs a bath... they dont even get brushed let alone any of the other things you pay a groomer for”