Adorable Pet Salon & Spa
104 Main St, Byron, GA 31008
Overview
Adorable Pet Salon & Spa in Byron, GA offers boarding ($20-25/night) and daycare ($15-20/day) services with climate-controlled indoor/outdoor runs and a separate puppy lodge for smaller dogs. The facility requires all dogs to be spayed/neutered for daycare and current on vaccinations including Rabies and Bordetella (every 6 months), with medication administration available for a $35 fee.
Amenities & Policies
Required vaccinations: Rabies, Bordetella, Yearly Booster, Flu Vaccine, Flea Treatment
Policies & Details
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
581 reviews analyzedAdorable Pet Salon & Spa enjoys overwhelmingly positive reviews with 95%+ 5-star ratings. Customers consistently praise the exceptionally friendly and caring staff, particularly Reagan, Tabatha, and Danielle, who treat pets like family. The facility is celebrated for reasonable pricing, excellent grooming results, and creating happy experiences for dogs including anxious or difficult pets. However, a small number of serious incidents (1-2 star reviews) include allegations of pet injuries, a death during boarding, and incomplete services. The owner responds professionally to all negative reviews, typically within 1 day, offering apologies and attempts at resolution. The high volume of repeat customers (many for 10-20+ years) indicates strong overall satisfaction despite isolated incidents.
People love
Staff shoutouts
Worth noting
Pet death during boarding - owner claims negligence
“I took my dog to the pet hospital the following day and the next day he died. I strongly believe something took happened at this place that caused my dog's death!!!”
Injury requiring stitches
“The last two visits left Sophie traumatised with cuts that required stitches and a big vet bill.”
Bruised esophagus from slip lead
“My boy now has a bruised esophagus from pulling and being choked by this rope because they failed to use my harness for him.”
Near eye injury
“this last time he went they nearly cut his damn eye out!”
Ear laceration
“the slicing, the laceration that my Penny had to endure to her ear didn't set well with me.”
Cut toe bleeding
“the bather cut his toe very badly and he was bleeding everywhere.”
Incomplete grooming services (missed areas, no nail trim)(4 mentions)
“They did not clip his nails, his tail, or his face.”
Haircut not as requested(3 mentions)
“I had to trim hair around her back end, under you belly cause hair was missed.”
Communication issues with staff(3 mentions)
“The young lady behind the counter didn't ask any questions as to what to do which was out of the norm.”
Difficulty getting appointment(2 mentions)
“Reasonable prices, but getting an appointment is difficult.”
At a Glance
Pricing
Boarding
$20–$25/night
Daycare
$15–$20/day
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