Greeneville facilities
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All Creatures Country Club

345 Kitchen Branch Rd, Greeneville, TN 37743

3.5
18 Google reviews
Outdoor yardMedication adminGroomingTrainingOvernight potty breaksOnline booking

Overview

All Creatures Country Club is a pet boarding and training facility in Greeneville, TN operated by Kat and Dwight Rollins since 1997. They offer dog boarding at $20-35/night, cat boarding at $25/night, professional dog training including service dog training, and pet grooming services. The facility accommodates pets with special needs including medications and mobility issues, and provides outdoor exercise yards, Kuranda beds, and allows comfort items from home.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:9am-10am
Pick-up hours:4pm-6pm
Late pick-up fee:$30
Billing method:Per night

Cancellation & Deposits

Holiday surcharge — $50 holiday out of hours fee

Care & Play

Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Senior dog accommodations
Owner operated

What Reviews Say

18 reviews analyzed

All Creatures Country Club receives strong praise for its training programs, particularly for service dogs, with staff (especially Kat) being described as knowledgeable and compassionate. However, there are serious red flags: two reviews document filthy conditions with animals left in feces-covered cages without food/water, and another mentions unprofessional behavior. The facility appears to excel at training services but has significant cleanliness and care standard issues that require immediate attention.

Dog happiness
4.5
Staff
4.5
Safety
2.0
Cleanliness
1.5

People love

Staff kindness and compassion(6)Dog training quality(5)Service dog training capability(3)Knowledgeable trainers(3)

Staff shoutouts

Kat(3 mentions)KayDeWhite

Worth noting

Cats left in cages full of feces with no food or water

“My cats were in cages full of feces no food or water in sight. The conditions were atrocious.”

Filthy boarding conditions - nearly removed dogs due to distress

“I just couldn't leave them there in that filthy place.”

Unprofessional and unpleasant staff interaction

“Very unpleasant and unprofessional.”

Facility cleanliness/sanitation(2 mentions)

“cages full of feces...filthy place”

Unprofessional staff behavior

“Very unpleasant and unprofessional”

At a Glance

Google rating
3.5/ 5
Review scoreInsufficient topic coverage
Amenities6 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.6

Pricing

Boarding

$20–$35/night

Contact

Visit Website+1 423-639-2920Get directions to 345 Kitchen Branch Rd, Greeneville, TN 37743

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