All Dogs Rule

Dog death/injury due to alleged attack - no video evidence provided

“Our dog Alexis was found unresponsive @ ADR & later that she had died from her injuries. ADR insisted that the attacker of Alexis was our other dog. They had absolutely no proof or evidence of this accusation & refused to provide us with a/v surveillance.”

Dogs left unattended overnight despite '24/7 care' claim

“Our dog was last checked on at 9:00pm on Friday, and found gravely injured over 11 hours later.”

Facility is converted horse barn with horse stalls

“All Dogs Rule is an outdoor facility, a converted horse barn, horse stalls used to house dogs.”

Lack of overnight supervision/attention(2 mentions)

“The dogs were put to bed at around at 9pm on Friday and our lifeless dog wasn't discovered until after 8 the next morning. This was a far cry from the '24/7 care' that we had signed up for.”

Disputed liability and refusal to take responsibility(2 mentions)

“We asked ADR politely to forgive these charges, which they agreed to. We also asked them to cover the vet fees & they responded that they would not.”