Jefferson City facilities
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AllDogs Canine Care Center

939 E Old Andrew Johnson Hwy, Jefferson City, TN 37760

4.6
554 Google reviews
Photo updatesStaff overnightOutdoor yardAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

AllDogs Canine Care Center is a 3-star rated boarding and daycare facility in Jefferson City, TN offering climate-controlled kennels with private outdoor space, new turf play yards, and 24-hour staff coverage. The facility provides boarding, PlayCare for non-social dogs, PlayCamp for social dogs, grooming at Paw Spa, and birthday party packages, with an open-door policy and separate play areas by size and temperament.

Amenities & Policies

Cage-free
WebcamPhoto updates
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP (Parvo/Distemper), Bordatella (Kennel Cough)

Policies & Details

Hours & Billing

Drop-off hours:7am-7pm (Mon-Fri), 8am-5pm (Sat)
Pick-up hours:7am-7pm (Mon-Fri), 8am-5pm (Sat)
Late pick-up fee:$10
Billing method:Per night

Care & Play

Group play
Solo play
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Temperament test fee:$20 for acclimation day

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount โ€” Tiered pricing for 2nd, 3rd, and 4th dogs with multi-day packages
Senior dog accommodations

What Reviews Say

554 reviews analyzed

AllDogs Canine Care Center receives overwhelmingly positive reviews (approximately 85% are 5-star) with customers praising the caring staff, clean facility, 24/7 availability, and webcam access. However, there are serious red flags including a dog death from heat stroke, reports of dogs contracting kennel cough despite vaccinations, and multiple complaints about dogs not receiving promised attention. The owner responds professionally to nearly all reviews. While most dogs appear happy and well-cared for, prospective customers should be aware of the safety incidents and consider doing drop-in visits as some reviewers have suggested.

Staff
4.5
Facility
4.5
Drop-off / pickup
4.5
Dog happiness
4.0
Cleanliness
4.0
Communication
3.5
Value
3.5
Safety
3.0

People love

Staff genuinely cares about dogs and treats them like family(150)Clean, well-maintained facility(80)24/7 staffing and webcam access provides peace of mind(60)Dogs are happy and excited to visit(70)Long-term customers - many years of repeat business(40)

Staff shoutouts

Mackenzie(18 mentions)Holly(35 mentions)Adera(8 mentions)Rhonda(10 mentions)Sara(8 mentions)Linda(4 mentions)Kristen(3 mentions)Katie(4 mentions)Beckie(2 mentions)Ty(2 mentions)Maverick(2 mentions)

Worth noting

Dog died from heat stroke after being left outside for 30 minutes during extreme heat conditions

โ€œWe boarded our dog Sam in beginning of July and All Dogs left him outside in the summer heat for 30 minutes where he suffered a severe heat stroke and eventually DIED.โ€

Dogs left in kennels for long periods without proper attention, some found laying in their own waste

โ€œSome dogs were left in kennels for long hours without being let out, and multiple times were found laying in their own waste.โ€

Two dogs died after ingesting mulch/foreign objects while unsupervised outside

โ€œTwo dogs died within a short span due to being left unsupervised outside, where they ingested mulch or other dangerous items.โ€

Multiple dogs contracted kennel cough despite being vaccinated

โ€œMy dog was there for 3 days. Came home with kennel cough. He's up to date on shots!โ€

Dogs returned sick with severe diarrhea and bloody stool

โ€œMy dogs are both pooping an alarming amount of diarrhea and blood.โ€

Kennel cough outbreaks - dogs getting sick after stays(8 mentions)

โ€œOur vaccinated dogs came down with kennel cough. They are better now but for a place that requires up to date vaccinations we are baffled our 2 healthy boys got kennel cough from there.โ€

Grooming issues - wrong cuts, too short, injuries(4 mentions)

โ€œGroomer did not make notes. It's winter. Dog given back with a summer cut.โ€

Dogs not receiving promised playtime/attention(5 mentions)

โ€œI paid extra for the play time... every time I look at them she's in her kennel alone with no attention.โ€

Upselling and hidden fees(4 mentions)

โ€œThere are lots of upcharge options and you will have to pay for a pre-stay evaluation day before your first boarding.โ€

Communication failures - no updates, wrong information(6 mentions)

โ€œUpon pickup I was never informed that they had diarrhea while they were there during their stay. Huge lack in communication.โ€

Owner replies to 98% of reviewsAvg response: 2dprofessional tone185 repeat customers

At a Glance

Google rating
4.6/ 5
Review score
3.9/ 5
Amenities9 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.185

Pricing

Boarding

$35โ€“$55/night

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