Alpha Pet Boarding and Doggie Day Care
7904 Veterans Memorial Hwy, Scottsville, KY 42164
Overview
Alpha Pet Boarding and Doggie Day Care is a pet care facility in Scottsville, KY offering boarding, daycare, grooming, and training services. The facility features indoor and outdoor runs with indoor suites designed for pet comfort, and provides multiple daily outdoor breaks for boarding pets. They have a team of dedicated professionals focused on individualized attention and care.
Amenities & Policies
What Reviews Say
172 reviews analyzedAlpha Pet Boarding enjoys overwhelmingly positive reviews (87% 5-star) with exceptional marks for staff friendliness, cleanliness, and genuine animal care. The owner Jason is frequently praised personally. However, a small number of serious incidents (3-4 reviews) describe concerning health/safety issues including a dog eye injury not promptly reported, dogs returned injured or in unsanitary conditions, and grooming disasters. The owner's responses to negative reviews are notably defensive and occasionally hostile, which may concern potential customers. The facility appears best suited for confident, social dogs; anxious or high-maintenance pets may require careful consideration.
People love
Staff shoutouts
Worth noting
Dog eye injury (lens luxation) - owner not notified for 2 days despite staff noticing squinting on Sunday
“I dropped them off on Friday and they noticed him squinting on Sunday. I should have been notified of the problem immediately”
Dog returned with bloody raw elbows and vomiting
“my Jack Russell came home with bloody raw elbows and vomiting”
Dog left in urine-soaked conditions, placed in metal cage on concrete with no bedding
“he was soaked in urine because 'he laid in it'. I paid for a suite and he was in a metal cage on the concrete with nothing! Nothing no food, water, blanket, toy NOTHING!”
Dogs found standing in feces at facility
“There were dogs barking and standing in feces”
Medication administration failures
“medications were not given even after addressing at each drop off”
Pickup/drop-off hour inconsistencies and access issues(3 mentions)
“the doors were locked at 4:30 when we were told they were there until 6”
Communication failures about pet health issues(2 mentions)
“I should have been contacted at the first sign of something wrong”
Grooming quality issues (cats and small dogs)(2 mentions)
“the dude probably just put my cat through a meat grinder”
Staff age/experience concerns(2 mentions)
“it's mostly school age kids working there”
Dogs returning with health issues (vomiting, upset stomach)(3 mentions)
“both dogs have come home twice with upset stomachs”
At a Glance
Pricing
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