AlphaDog Lodging

Allegations of aversive training methods (muzzles/shock collars) for noise control

“I was then told that he had been in a muzzle. The staff member also stated that it is common practice to use a shock collar.”

Severe medical neglect/illness during long-term boarding

“It turned out Yorkie had not just lost a ton of weight- he was suffering from a massive bacterial infection and required x-rays and bloodwork.”

Data security/Privacy breach

“a copy of the application was sent to me for my record, including my full credit card information - everything - compromising the card.”

Communication and responsiveness(4 mentions)

“They don't even bother to respond to calls or emails... we never heard back after leaving voicemails.”

Kennel Cough(2 mentions)

“Initially they denied having any kennel cough cases... but after talking to the staff more, they admitted they had two cases.”

Assessment/Trial process issues(3 mentions)

“Alpha dog requested my mother to visit with her 15 year old dog once and then requested three more Visits... On her fourth visit they canceled.”