Hummelstown facilities
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Alpine Kennels and Grooming

1021 Stoverdale Rd, Hummelstown, PA 17036

4.8
167 Google reviewsGoogle Verified
Cage-freeLive webcamStaff overnightOutdoor yardMedication adminGroomingTrainingClimate controlledOnline booking

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: over 75 years of combined experience

Policies & Details

Hours & Billing

Drop-off hours:Monday, Tuesday, Wednesday, Friday, Saturday: 7AM – 10AM & 4PM – 6PM; Thursday and Sunday: 9AM – 10AM & 4PM – 6PM
Pick-up hours:Monday, Tuesday, Wednesday, Friday, Saturday: 7AM – 10AM & 4PM – 6PM; Thursday and Sunday: 9AM – 10AM & 4PM – 6PM
Late pick-up fee:Pick up outside posted boarding hours incur an additional day stay charge plus $10.00 during 10:00 am – 4:00 pm and $25.00 between 6:00 pm – 8:00 pm.
Billing method:Both days

Cancellation & Deposits

Cancellation notice:7 days notice
Deposit required

Care & Play

Solo play
Daily updatesPaid
Comfort items allowed
Raw diet accommodated

Extras

Multi-dog discount$45/night for multiple pups
Owner operated

What Reviews Say

24 reviews analyzed

Alpine Kennels and Grooming receives predominantly positive feedback emphasizing caring owners, attentive pet care, trust, grooming quality, and secure facilities. One recent review alleges overcharging and illness, while one older review alleges severe illness, poor cleanliness, dehydration, and an unsympathetic response. Owner responses are frequent and generally warm, with one detailed defensive response to a pricing complaint.

Dog happiness
5.0
Communication
4.8
Staff
4.7
Safety
3.8

People love

Caring and individualized pet treatment(11)Trust and confidence in care(8)Grooming quality(4)Safety and secure facility practices(3)Updates and communication(3)

Staff shoutouts

Lisa(4 mentions)Mike(3 mentions)Austin(2 mentions)John

Worth noting

Allegation of severe illness, dehydration, and inadequate kennel cleaning

He came home with urine burns all over his legs from them not cleaning the kennels and he was so severely dehydrated.

Alleged unsympathetic handling of a serious pet-health complaint

When I called the kennel to let them know what happened they were completely unsympathetic

Alleged billing discrepancy and high prices

We also got overcharged as the owners verbally offered one price but ant the end we paid higher.

Customer allegation that a prior review was removed

I won't share because they removed my prior review

Pricing and billing

We also got overcharged as the owners verbally offered one price but ant the end we paid higher.

Pet illness

Both of our dogs got sick unfortunately.

Review removal concern

I won't share because they removed my prior review

Owner replies to 79% of reviewsAvg response: 4dwarm tone8 repeat customers

Top Rated

4.8 stars from 167+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 167 reviews.

At a Glance

Google rating
4.8/ 5
Review scoreInsufficient topic coverage
Amenities9 of 14
Reviews167
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Dog-to-staff ratio

over 75 years of combined experience

Pricing

Boarding

$45–$50/night

Daycare

$30/day

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