Amarillo facilities
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Amarillo Fetch

9020 Soncy Rd, Amarillo, TX 79119

4.9
303 Google reviews
Small dog areaAccepts puppiesReactive breeds OKMedication adminGroomingOnline booking

Overview

Amarillo Fetch is a premier dog daycare, boarding resort and spa located at 9020 S Soncy Rd, Amarillo, TX 79119. The facility offers dog daycare, boutique boarding, and grooming services with a tailored experience approach - they encourage new dogs to complete a full day of daycare before boarding to assess temperament. They have no breed restrictions and require a temperament evaluation on the first day, with separate playgroups based on dog size and personality.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, Rabies, DHPP Distemper Combo

Policies & Details

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:48+ hours: no fee; within 48 hours: charged cancellation fee; deposits non-refundable for holidays and school breaks
Deposit required

Care & Play

Group play
Daily updates
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Accepts unaltered dogs, separated playgroups for intact dogs, emergency contact required for females in heat

What Reviews Say

303 reviews analyzed

Amarillo Fetch is highly regarded for its exceptional cleanliness and the emotional investment of its staff, frequently described as a 'home away from home.' Customers consistently praise the daily digital report cards and photos, which provide significant peace of mind. While there are isolated reports of scheduling rigidness during peak seasons, the facility excels in socializing nervous or rescue dogs.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
4.9
Facility
4.9
Communication
4.8
Drop-off / pickup
4.8
Value
4.7

People love

Daily Report Cards & Photos(42)Socialization Success(15)Cleanliness/No Odor(12)

Staff shoutouts

Mary(4 mentions)Lily(4 mentions)Ali(3 mentions)Michael(3 mentions)Amanda(4 mentions)

Worth noting

Tour denial/Transparency concerns

“Denied a tour -- was shown absolutely nothing at the facility other than the lobby. Major red flag.”

Booking/Scheduling Miscommunication(2 mentions)

“I called on January 3rd to make the reservation, only to be told they were fully booked for the next 60 days... despite being told two weeks' notice was sufficient.”

Grooming timing/coordination

“I get there to pick up my babies and they are NOT GROOMED!! I was furious!!!! Their answer was it was my fault bc I had changed my pick up day.”

Owner replies to 100% of reviewsAvg response: 2dwarm tone28 repeat customers

At a Glance

Google rating
4.9/ 5
Review score
4.9/ 5
Amenities6 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Min puppy age

3 months

Pricing

Contact facility for pricing

Contact

Visit Website+1 806-680-5557Get directions to 9020 Soncy Rd, Amarillo, TX 79119

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