Amelia Island's Animal Resort and Lodge

Dog attack resulting in stitches and owner being charged for the medical bill.

“Our dog was attacked by another dog... the Vet had to stitch her up! ...When we came to pick her up we got charged $285 for the bill!!!”

Allegations of neglect/lack of overnight supervision.

“My dogs were locked up for 15 hours without water and no potty breaks (cameras viewed). ...Staff does not stay at boarding facility.”

False advertising regarding webcam access.

“If you’re booking here solely because you want to watch your dogs on the 'video cameras in each room' do not book!!!!! They don’t actually give you access to the cameras!”

Excessive/Distress Barking(2 mentions)

“I live near by and each day the dogs are barking like they are in distress.”

Billing and Overcharging(2 mentions)

“Since then this place seems to take every opportunity to take financial advantage of us... and will give you the runaround after overcharging you.”