Animal Cottage

Aggressive behavior from staff/owner toward customers

“Jason is scary and also seems like he would take his aggression out on the animals... I was scared. My phone was in the car and I had no way to protect myself.”

Hygiene/Sanitation (Urine-soaked pets)

“We just picked up our dogs and the bigger of the two with long hair is soaked in urine. The smell was so bad that we all rode home with our heads out the window.”

Pricing Transparency(2 mentions)

“What leads me to a one star review is the lack of transparent pricing... I had my dog there for 17 total hours, and was charged for 2 full nights.”

Respiratory Illness/Kennel Cough(2 mentions)

“First experience our dogs contracted a respiratory infection or possibly a strain of kennel cough.”