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Animal Friends Pet Hotel & Grooming

Name: Animal Friends Pet Hotel & Grooming
Address: 13220 S Euclid St, Garden Grove, CA 92843, Garden Grove, CA, 92843, US
Telephone: +1 714-537-4500

13220 S Euclid St, Garden Grove, CA 92843

4.3

131 Google reviews

Outdoor yardPool / water playSmall dog areaAccepts puppiesMedication adminGroomingClimate controlled

Overview

Animal Friends Pet Hotel & Grooming is a pet boarding facility located next to Community Veterinary Hospital in Garden Grove, CA. They offer dog and cat boarding with private suites, grooming services, and 80 climate-controlled canine suites divided into personality-specific areas (Paw Springs, Pooch Palace, Yappy Town). The facility features a 30x90 outdoor play yard, water park, and requires Rabies, DHLPP, and Bordetella vaccinations for canine guests.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Max capacity: 80 dogs

Required vaccinations: Rabies, DHLPP, Bordetella, Canine Influenza (recommended)

Policies & Details

Care & Play

Group play

Solo play

Feeding policy:Owner provides food or house food available

Safety & Emergency

Emergency vet protocol:On site

Extras

Senior dog accommodations

What Reviews Say

131 reviews analyzed

Animal Friends Pet Hotel is a long-standing community staple valued for its affordability and integration with an adjacent veterinary clinic. While many multi-decade loyalists praise the caring staff and grooming services (particularly for cats), a significant minority of recent reviews report unprofessional front-desk interactions and concerns regarding the aging facility's climate control. Serious but isolated allegations regarding medication neglect and hygiene suggest a disparity between the experiences of long-term regulars and new clients.

Value

4.5

Dog happiness

4.2

Cleanliness

4.0

Drop-off / pickup

4.0

Staff

3.8

Safety

3.5

Communication

3.5

Facility

3.2

People love

Longevity/Trust(12)Cat Grooming/Lion Cuts(5)Affordability(10)

Staff shoutouts

Cathy(2 mentions)MarieJennifer

Worth noting

Medical neglect/Medication not administered

“They never gave my dog any of his medicine, so mean to senior dog”

Poor hygiene/Sanitation

“when we picked her up we realized that she smelled like a mixture of baby powder... Come to find out that she had dried up fecal matter on her paws”

Threat of sedation for normal puppy behavior

“the woman on the phone said, 'If your puppy is chewy, we do not put up with that. We will have to sedate him'”

Rude/Unprofessional Staff(6 mentions)

“The front desk lady was very unprofessional and rude toward me and my fur babies! She has an anger issue”

Facility condition/Temperature(3 mentions)

“it's an old building and it was hot in the front I can only imagine how hot it was in the back”

At a Glance

Google rating

4.3/ 5

Review score

3.8/ 5

Amenities7 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.18

Max capacity

80 dogs

Pricing

Contact facility for pricing

Contact

Visit Website +1 714-537-4500 13220 S Euclid St, Garden Grove, CA 92843

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