Animal Inn Of The Berkshires
120 Hubbard Ave, Pittsfield, MA 01201
Overview
Animal Inn of The Berkshires is a family-owned pet care facility in Pittsfield, MA operating for over 40 years, owned by a former veterinary technician with 21+ years of experience. The facility offers dog and cat boarding for up to 100 dogs, doggie daycare, and grooming services, with a reputation for personalized care and temperament testing for new dogs.
Amenities & Policies
Max capacity: 100 dogs
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
109 reviews analyzedAnimal Inn Of The Berkshires is overwhelmingly beloved by customers, with 98% of reviews giving 5 stars. Dogs are consistently described as excited to arrive and returning happy, tired, and well-groomed. The staff, particularly owner Shannon, receives effusive praise for genuine care, professionalism, and excellent handling of dogs with special needs. The only notable complaints involve a vaccination communication issue and one concern about kennel covering practices. This appears to be a trusted, long-standing community fixture with an excellent reputation.
People love
Staff shoutouts
Worth noting
Dogs kenneled with covers blocking their view (for barkers) without customer disclosure
“They cover dogs kennels so they can't see out if they are barkers without letting families know they do that.”
Communication about vaccination requirements
“I made an appointment over a month ago for my dog to get groomed. When speaking to whomever on the phone I was not informed that my dog had to have the Bordatella vaccine.”
Top Rated
4.9 stars from 110+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 110 reviews.
At a Glance
Max capacity
100 dogs
Pricing
Contact facility for pricing
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Pittsfield, MA
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