Norman facilities
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Annie's Ruff House

1043 N University Blvd, Norman, OK 73069

4.8
158 Google reviews
Outdoor yardAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlled

Overview

Annie's Ruff House is a comprehensive dog care facility located on two acres in Norman, Oklahoma, offering daycare, boarding, grooming, and training services. The facility features both indoor and outdoor play areas, requires vaccinations including Rabies, Bordetella, Canine Influenza, and DHLPP, and provides additional services such as medication administration, shuttle transport, and webcam-style photo/video updates.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Bordetella, Canine Influenza, DHLPP, Leptospirosis

Policies & Details

Hours & Billing

Drop-off hours:7am-9am for day training
Pick-up hours:3pm-6pm for day training, 10am for boarding (3pm-6pm Sundays)
Checkout time:10am (or 3pm-6pm on Sundays)
Late pick-up fee:$15
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:$20 charge per kennel per family for cancellations within 48 hours on non-holidays
Holiday surcharge — $5/day

Care & Play

Group play
Solo play
Daily updates — Paid
Feeding policy:Owner provides food

Extras

Multi-dog discount — $36/night for second dog of same family if they can stay in the same kennel
Owner operated

What Reviews Say

156 reviews analyzed

Annie's Ruff House is an exceptional dog boarding and daycare facility with an overwhelmingly positive reputation. The vast majority of reviews (95% are 5-star) praise the caring staff, excellent facility with webcams, pack play philosophy, and noticeable positive changes in dogs' behavior. While there are a few isolated complaints about large dog accommodations and weekend availability, these are rare exceptions. The owner responds to some reviews but can be defensive in addressing negative feedback. Long-term customers are common, with many clients using the facility for years and recommending it enthusiastically.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
4.8
Value
4.5
Drop-off / pickup
4.0

People love

Dogs come home happy and exhausted(45)Staff genuinely cares about dogs(40)Webcams for monitoring(15)Free pack play and socialization(12)Temperament testing and safety protocols(10)Training services available(8)

Staff shoutouts

Sereta(12 mentions)AJ(3 mentions)Austin(2 mentions)Dana(2 mentions)AllisonB.J.

Worth noting

Alleged rough handling of dogs by staff

“One of my really good friends had his fur baby here for a while and one day he drove by and saw some of the employees being very rude and pushing around his baby.”

Owner lashing out at employees (alleged)

“I didn't feel comfortable inside the waiting room because there were instances when the owner would lash out at employees.”

Inadequate accommodations for large dogs

“My wife took our Dane and the conditions for the big dogs did not live up to par! Not great for big dogs.”

Weekend daycare not available

“We called this place and was told they only do daycare on weekdays and not on weekends. How stupid and inconvenient.”

Limited weekend hours for pickup

“We also didn't realize that they close early on Saturday and have limited hours Sunday so we appreciated the owner calling us after hours to let us know they would be closed when we had planned to pick him up.”

Owner replies to 12% of reviewsmixed tone85 repeat customers

Top Rated

4.8 stars from 158+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 158 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.8/ 5
Amenities7 of 14
Reviews158
Repeat customersNumber of reviews that mention returning or being a regular customer.85

Pricing

Boarding

$36–$40/night

Daycare

$19–$28/day

Contact

Visit Website+1 405-310-3084Get directions to 1043 N University Blvd, Norman, OK 73069

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