Apple Dog Daycare, Lodging, Grooming & Training
8818 Brook Rd, Glen Allen, VA 23060
Overview
Apple Dog Daycare, Lodging, Grooming & Training is a dog boarding and daycare facility located in Glen Allen, VA. Based on their name and Google listing, they offer daycare, boarding (lodging), grooming, and training services. The website content provided does not contain extractable text details about pricing, policies, or amenities.
Amenities & Policies
What Reviews Say
92 reviews analyzedApple Dog Daycare enjoys overwhelmingly positive reviews with 76 of 92 reviews giving 5 stars. Customers consistently praise the staff's genuine love for dogs, excellent grooming services, and the obvious happiness dogs experience when visiting. The main concerns center on occasional communication breakdowns around reservations and one serious incident involving a dog returning injured. The owner is highly engaged, responding personally to nearly all negative reviews with warm, professional explanations. Repeat customers are common, with many using the facility for years and recommending it as a trustworthy, affordable alternative to more expensive dog care options.
People love
Staff shoutouts
Worth noting
Dog returned injured/roughed up from rough play with other dogs
“he often comes back injured/ roughed up- presumably from other dogs playing too rough/ not being cared for enough”
Dog returned with swollen paws, unable to walk, and poor hygiene (poo on face/paws)
“because his paws were so swollen and red he could barely walk... he had poo all over his face, ears, and paws”
Blanket and toy returned smelling of urine and still wet
“it REEKED of urine and was STILL WET”
Dog's calming treats taken/missing
“they took my whole bag of calming treats I packed for my pup”
Reservation/confirmation issues and miscommunication about drop-off times(3 mentions)
“I had a confirmed reservation and when I went to drop him off they told me they had given away his spot”
Pricing discrepancies between quoted price and final charge
“Not once but twice I was told a price and when it was time to pick up some how it magically became more expensive”
Staff rudeness/lack of apology during issues
“Interaction was not apologetic, no one called me this morning to see where we were. When I tried to explain... I was met with a rude wall”
Top Rated
4.6 stars from 97+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 97 reviews.
At a Glance
Pricing
Contact facility for pricing
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing