Auberge La Niche - Pension Canine de l'Estrie
1200 Rue Galt E, Sherbrooke, QC J1G 1Y5
Overview
Auberge La Niche is a dog boarding, daycare, and grooming facility in Sherbrooke, Quebec offering 21,500 sq ft of indoor and outdoor space with 4 fenced outdoor parks, indoor play areas, and summer pools. Dogs are socialized in temperament-based groups with 24-hour staffing, and the facility holds a MAPAQ-recognized permit.
Amenities & Policies
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Safety & Emergency
What Reviews Say
114 reviews analyzedThe facility receives polarized feedback; while many long-term clients praise the passionate staff and the 'summer camp' atmosphere where dogs can play freely, a significant cluster of recent 1-star reviews raises alarming safety concerns. These include reports of physical injuries, a dog escaping the perimeter, and instances where dogs were returned dehydrated, unfed, or covered in urine. While the staff is generally described as friendly, management appears to struggle with transparency and consistency during peak periods or staff transitions.
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Worth noting
Severe physical injuries (cuts, lost teeth, burned paws)
“These are many deep cuts, lost a tooth !! This could not have happened in an instance.”
Dog escaped facility and was lost for hours
“Two days later, our dog ran away; he spent six hours on the loose in the city! He apparently jumped the fence!”
Neglect of basic needs (food and water)
“My dog isn't hungry when I get home and clearly hasn't eaten her portions... what did she eat during our 24-hour absence?”
Sanitation and hygiene (dogs returning soaked in urine)
“He peed on himself, and you didn't even clean it up... her blanket was soaked in urine.”
Feeding errors/unfed dogs(4 mentions)
“I notice that there was a day worth of food that wasn't given to Rhea.”
Illness (Kennel Cough/Flu)(3 mentions)
“She caught kennel flu and now she's dead.”
Lack of transparency regarding isolation(2 mentions)
“paying $30 per day for months to isolate my dog and hide him from me.”
Understaffing/Disorganization(3 mentions)
“The staff seemed overwhelmed and disorganized (searching for a dog... in a supposed washing machine).”
At a Glance
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