Awesome Pawsome Ranch Ltd
27317 Township Rd 514, Spruce Grove, AB T7Y 1H7
Overview
Awesome Pawsome Ranch Pet Hotel, operating since 2006, offers a cage-free, 10,000 sq ft facility with themed suites featuring private outdoor access, TVs, and climate control. Their unique 3.5-acre private off-leash park allows secure exercise, while boarding rates start at $35/day (member) or $40/day (non-member) with 2-day minimums for overnight stays. Additional services include dog grooming, ultrasonic teeth cleaning, and a pet taxi.
Amenities & Policies
What Reviews Say
182 reviews analyzedAwesome Pawsome Ranch is highly regarded for its specialized care of reactive and senior dogs, with a standout private off-leash park and high-quality grooming services. While the facility and animal care receive near-perfect marks, there is significant friction regarding administrative policies, including strict late fees and non-refundable deposits. The owner is deeply involved and passionate but frequently engages in defensive or confrontational exchanges with customers who leave negative feedback.
People love
Staff shoutouts
Worth noting
Last-minute booking cancellations by facility
“Scheduled weeks in advance... cancelled our booking via email days before our trip... due to overbooking.”
Aggressive/Unprofessional owner interactions
“The owner approached us with profanities shouting the 'f' word... telling us our hour was up.”
Strict/Hidden Fees and Policies(6 mentions)
“Refused to release my dog to me unless I paid the late fee... even though I explained this is the FIRST time it’s happened in 2 years.”
Non-refundable deposits(3 mentions)
“She was adamant about the non refundable (50%) deposit, even though things were not as advertized.”
Charging for humans in the dog park(3 mentions)
“You’re charging for an extra HUMAN to come into the park? lol …the most ridiculous thing I’ve ever seen!”
Top Rated
4.6 stars from 182+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 182 reviews.
At a Glance
Min puppy age
6 months
Pricing
Boarding
$35–$55/night
Contact
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listingOther Facilities in Spruce Grove
Spruce Valley Boarding
Spruce Grove, AB
From $49/night
View DetailsPerfect Place Boarding Kennels
Spruce Grove, AB
From $35/night
View Details