New Hartford facilities
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Bailey's Daily Pet Care

8441 Seneca Tpke Suite A, New Hartford, NY 13413

4.6
56 Google reviews
Cage-freeAccepts puppiesGroomingClimate controlledOnline booking

Overview

Bailey's Daily Pet Care is a premier pet care facility in New Hartford, NY established in 2020, offering kennel-free boarding, doggie daycare, and full-service grooming. They provide a comfortable, cage-free environment where dogs have 24/7 access to fresh water, beds, and couches, with pricing ranging from $39-44/night for boarding and $16.50-25/day for daycare. The facility requires Bordetella and Rabies vaccinations, spay/neuter by 1 year for males and 8 months for females, and conducts temperament testing via a Meet & Greet.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, Rabies

Policies & Details

Hours & Billing

Late pick-up fee:$1 per minute

Cancellation & Deposits

Cancellation penalty:20% non-refundable deposit
Deposit required20% of total (non-refundable)

Care & Play

Group play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required: males by 1 year, females by 8 months

What Reviews Say

51 reviews analyzed

Bailey's Daily Pet Care receives overwhelmingly positive reviews (46 of 51 are 5-star) with exceptional praise for staff kindness, dog socialization, and grooming quality. However, there is one devastating 1-star review describing a dog death from insulin overdose - a critical safety red flag that significantly impacts the safety score. A separate complaint about supervision and scheduling issues also exists. The facility is praised for its pack-style, cage-free environment and convenient transportation, though one review noted cleanliness concerns and lack of outdoor space. Most customers are repeat visitors who highly recommend the business.

Dog happiness
4.9
Staff
4.8
Value
4.5
Drop-off / pickup
4.5
Facility
3.5
Communication
3.5
Cleanliness
3.0
Safety
2.0

People love

Staff genuinely loves animals and treats them like family(25)Dogs love attending and socialize well(20)Excellent grooming services(15)Convenient pickup/drop off transportation(5)Pack environment - dogs not caged(8)

Staff shoutouts

Bailey(35 mentions)Danny(3 mentions)Jess

Worth noting

Dog died from insulin overdose - staff gave 6x the prescribed dose without consulting owner or vet

They stated that they were confused. He stayed there 4-5 times before this happened. So, instead of calling me, his vet, or even looking on the medication box they decided it was best to overdose him.

Inadequate supervision - only one staff member present, dogs unattended in play area

There was only one staff person there in the back. No one was watching my pup or the other animals.

Facility cleanliness and environment

The place was dark, smelly, and dirty with no outdoor space at all.

Communication and scheduling issues

They did not tell me until I dropped off my dog that the grooming schedule was actually first come, first serve.

Owner replies to 2% of reviewsprofessional tone12 repeat customers

Top Rated

4.6 stars from 56+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 56 reviews.

At a Glance

Google rating
4.6/ 5
Review score
3.8/ 5
Amenities5 of 14
Reviews56
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Boarding

$39–$44/night

Daycare

$16.5–$25/day

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