Bande A Pacha (La)

Severe neglect/Injury (Frozen testicles/unattended outside)

“the dog's testicles had frozen outside... The vet told us the dog had been left outside unattended for a very long time.”

Hygiene/Neglect (Urine/Matting)

“Our dog came back covered in urine. ...according to us he wasn't taken out because he never did that at home.”

Vaccination policy lapse

“unfortunately, they accepted a dog whose vaccinations were 5 years old. Very disappointing.”

Hygiene issues upon return(2 mentions)

“he was traumatized and smelled strongly of urine. His fur was extremely matted.”

Lack of post-service communication

“there was no response after service, whether by email or telephone.”