Bark & Zoom
2601 Cardinal Loop, Del Valle, TX 78617
Overview
Bark & Zoom is a 24/7 luxury pet boarding and daycare facility located at Austin Bergstrom International Airport, offering dog and cat boarding, daycare, training, and grooming services. The facility features indoor/outdoor play yards, a covered dog pool, climate-controlled kennels, and optional luxury suites with webcams. Operated by Taurus Academy with over 20 years of experience, they provide airport parking and shuttle services alongside pet care.
Amenities & Policies
Required vaccinations: Distemper, Parvo, DHPP, DA2P, Rabies, Bordetella, Canine Influenza, H3N2, Feline Distemper, FVRCP, ERCP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
307 reviews analyzedBark & Zoom is highly praised for its unparalleled convenience, offering 24/7 airport parking, shuttle services, and pet boarding in a single location. While most customers report happy pets and professional staff, a significant cluster of negative reviews highlights concerns regarding pets being confined to crates for 22+ hours a day and occasional serious lapses in medical monitoring or feeding accuracy. The facility appears best suited for travelers prioritizing logistics, though owners of high-needs pets should be mindful of the mixed reports on individual care attention.
People love
Staff shoutouts
Worth noting
Medical neglect/Dehydration
“My dog was severely dehydrated... cost me $2,000 to take her to an emergency vet because she had bloody diahhrea and lethargic.”
Feeding/Medication errors
“Two different times I provided the exact amount of dog food... they neglected to feed the confirmed feeding instructions resulting in at least one of my pets vomiting.”
Pets returned covered in urine
“When we picked up our dog, she was covered in urine... they gave me socking wet mat back to me.”
Limited activity/Playtime(6 mentions)
“My dog was taken out of his room for about 2 hours out of a 24 hour a day... locked in a room for 22/24 hours a day.”
Hidden fees/Pricing(5 mentions)
“I didn't realize that when we picked her up... we also had to pay an additional $35 for day care for that day.”
Evaluation/Booking hurdles(4 mentions)
“Everything needs to he scheduled weeks in advance... can’t book a reservation until the eval.”
Top Rated
4.5 stars from 308+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 308 reviews.
At a Glance
Pricing
Boarding
$62–$99/night
Daycare
$40–$60/day
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View DetailsTaurus Academy: Bark & Zoom
Del Valle, TX
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