Bark Avenue Pet Lodge
bark avenue19865 Neills Bluff Rd, Springdale, AR 72764
Amenities & Policies
Required vaccinations: Proof of vaccinations required
Policies & Details
Hours & Billing
Care & Play
What Reviews Say
24 reviews analyzedBark Avenue Pet Lodge receives predominantly enthusiastic reviews emphasizing caring staff, happy dogs, grooming quality, cleanliness, and a pleasant facility. A small number of negative reviews raise concerns about illness after boarding, hydration or feeding, pickup-fee communication, staff conduct, client acceptance, and handling of an aggressive dog. Owner responses are present on some reviews and are generally brief, appreciative, or explanatory; one response is notably defensive.
People love
Worth noting
Reported illness after boarding
“she ended up having bronchitis”
Reported hunger and thirst after boarding
“One came home starving and they both came home thirsty.”
Undisclosed early pickup fee
“we would have to pay a $50 early pick up fee which no one told us about”
Reported rude or unprofessional staff interaction
“very rude very unprofessional”
Safety concern involving a dog rejected for boarding
“they felt “unsafe””
Pickup-fee and policy communication
“they stated to us that if we wanted to pick them up at that time we would have to pay a $50 early pick up fee which no one told us about”
Illness after boarding
“my dog which is a black lab was coughing so much that she threw up all this white stuff”
Reported insufficient food or water
“One came home starving and they both came home thirsty.”
Customer service concerns
“The customer service was very unprofessional.”
Reported difficulty becoming a client
“they don’t accept new clients. Nor are they interested in your business.”
At a Glance
Pricing
Daycare
$18–$26/day
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing