Bark Lodge

Kennel cough outbreaks reported by multiple customers

“Picked our dog up Saturday. We took him to the vet and he was diagnosed with kennel cough.”

Dog traumatized after boarding stay

“My dachshund was traumatized by them! He had no voice any more from barking so much and just stared straight ahead.”

Dog jumped fence during daycare

“my dog...competed with a very small fence dog park who has always been good never jumped in his life apparently 'jumped the fence'.”

Dog psychologically damaged from stay

“One of them came back irreparably psychologically damaged to where she can't be crated anywhere else but home without issue.”

Grooming quality issues - incomplete baths, poor nail trims(5 mentions)

“she would receive a bath before coming home, but instead came home covered in dried dog feces”

Communication failures - no updates, phone not answered(4 mentions)

“Not a single update or record of how she did, until I had to come back in and ask for it myself”

Dog returned dirty/smelling bad(3 mentions)

“My poor pup came back home and reeked like urine she was so nasty as if she hadn't been bathed in months”

Overcharging for grooming services(2 mentions)

“Charged us 150$ for both!!! These dogs weight 35 lbs combined.”

Dog evaluation/testing process dissatisfaction(2 mentions)

“They charged you to bring your dogs in for 4 hours just to 'test' then to see if they're compatible”