🐕

Bark Resort & Daycare

Name: Bark Resort & Daycare
Address: 77 Worthington Ridge, Berlin, CT 06037, Berlin, CT, 6037.0, US
Telephone: +1 860-829-7387

77 Worthington Ridge, Berlin, CT 06037

4.4

59 Google reviews

Outdoor yardGrooming

Overview

Bark Resort & Daycare is a dog boarding, daycare, and grooming facility located in Berlin, CT, founded in 2021. They offer supervised play groups for daycare with both indoor and outdoor play areas, as well as boarding and full-service grooming spa services.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Group play

What Reviews Say

59 reviews analyzed

Bark Resort & Daycare receives overwhelmingly positive reviews with 45 out of 59 reviews giving 5 stars. Customers consistently praise the staff's genuine love for dogs, the facility's cleanliness, and the personalized care each dog receives. The daycare and boarding services are frequently described as a "home away from home" with dogs coming home happy and well-exercised. Communication is generally strong with photo updates, though a few isolated complaints about responsiveness exist. The owner actively responds to reviews with a warm, professional tone. The few negative reviews (8 total at 1-2 stars) involve either communication issues, a health concern during boarding, or staff changes after new ownership - but these represent a small minority against the extensive positive feedback.

Dog happiness

4.9

Staff

4.9

Cleanliness

4.8

Facility

4.7

Safety

4.6

Value

4.5

Drop-off / pickup

4.5

Communication

4.3

People love

Staff genuinely loves dogs and provides excellent care(18)Dogs come home happy and tired(12)Facility quality and cleanliness(10)Staff knows dogs by name and provides personalized care(8)Great for repeat customers/loyalty(8)Good value for money(5)Communication with photos and updates(4)Safety measures (supervision, separation by size)(3)

Staff shoutouts

Maria(2 mentions)Jackie(2 mentions)Carlei(3 mentions)AlexaLouisHannahMichelleRosieSamJasmine

Worth noting

Health concern during boarding - dog developed skin issues (hot spots/ear infection)

“I brought my dog here and it looks Ike he got the mange when I picked him up after just week”

Communication breakdown - unreturned emails/messages

“I would love to get into this place, but no one responds or gets back via email! Very unprofessional! Have been trying for months now”

Staff turnover under new ownership

“There are new owners and they fired the old staff who were wonderful and went up on their prices I won't go back”

Communication responsiveness(2 mentions)

“no one responds or gets back via email! Very unprofessional!”

Pricing changes

“went up on their prices”

Owner replies to 19% of reviewsAvg response: 1dprofessional tone18 repeat customers

At a Glance

Google rating

4.4/ 5

Review score

4.7/ 5

Amenities2 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

Contact

Visit Website +1 860-829-7387 77 Worthington Ridge, Berlin, CT 06037

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Berlin

🐕

Petvacations

Berlin, MA

5.0· 0 reviews

Outdoor yardClimate controlled

From $50/night

View Details