Barkefellers - Westfield

Reported paw-pad soreness and bleeding after daycare

“more than once she has came home (today included) with her paw pads sore and bleeding.”

Advertised grooming inclusions, unexpected charge, and rude interaction

“I would NOT recommend this place. Took my Golden Retriever for a bath because when booking online says 2 area trim and teeth brush is included and FREE. Arrived to pick her up and charged an additional $30 for services and then very rude when asked about it.”

Private-play session description may not match delivery

“Customers should closely monitor the services being provided compared to what is advertised.”

Pickup scheduling error

“someone read the notes incorrectly and Benji wouldn’t be ready for another 20-30 minutes.”

Inconsistent pricing

“the prices seem to change with each visit.”

Inconsistent grooming or service communication(3 mentions)

“The text I got says drop off at 9am, pick up at 9:30am. In addition, the receptionist told me on the phone that it would be 30 minutes. Nowhere was 3-4 hours mentioned.”

Scheduling, pickup, and attention-to-detail errors(3 mentions)

“The only feedback I would have for the Barkefellers fact is to pay attention to details the animals parents provide.”

Pricing or billing inconsistency(2 mentions)

“Have been here about 5 times now and the prices seem to change with each visit.”

Food handling or feeding communication concern(2 mentions)

“We brought their 1.5lb dry kibble in a large labeled ziplock bag & a new unopened 4lb bag of kibble that was also labeled with their last name, along with toys.”