Delafield facilities
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Barkin' Up Delafield

402 Kettle Dr, Delafield, WI 53018

4.5
26 Google reviews
Outdoor yardGroomingClimate controlled

Overview

Barkin' Up Delafield is a dog boarding and daycare facility offering doggy daycare, grooming, and overnight boarding (Hound Hotel) with themed rooms. Located in Delafield, WI, the facility features indoor/outdoor access, no mandatory nap times, and 24-hour billing. They require a 72-hour cancellation notice and allow owners to bring their own food, including raw diets.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Billing method:Per 24h

Cancellation & Deposits

Cancellation notice:3 days notice
Cancellation penalty:72-hour cancellation or no-show notice is required, or you will be charged in full

Care & Play

Group play
Daily updatesFree
Feeding policy:Owner provides food
Raw diet accommodated

Safety & Emergency

Emergency vet cost:Owner

Extras

Multi-dog discount2 Dogs: $64/day daycare, $95/night boarding
Owner operated

What Reviews Say

26 reviews analyzed

Barkin' Up Delafield enjoys overwhelmingly positive reviews (85% 5-star) with customers praising the friendly staff, happy dogs, and quality facility. However, several serious red flags emerge: a dog was injured on-site with inadequate communication, another dog's destructive behavior wasn't disclosed to owners for months, and a boarding case resulted in dogs becoming severely ill due to improper feeding and bathroom breaks. The owner tends to be defensive when responding to negative reviews, which may exacerbate customer concerns. While many repeat customers express satisfaction, the safety and communication issues in a minority of reviews are noteworthy.

Dog happiness
4.5
Staff
4.0
Cleanliness
4.0
Facility
4.0
Value
3.5
Drop-off / pickup
3.5
Communication
2.5
Safety
2.0

People love

Staff friendliness and caring attitude(9)Dog happiness and excitement about attending(8)Good facility size and quality(3)

Staff shoutouts

BenLola

Worth noting

Dog injured while in care (gash near eye) and owner minimized/inadequate communication about the incident

Upon returning home, I noticed that our girl had a gash near her eye- she had clearly been bit or, at a minimum, was on the end of an act of aggression.

Dogs not fed properly, not let out adequately, resulting in severe illness requiring vet visit

When we picked them up there were 3 bags of food they gave back to us so they were not fed properly. We came home and found they both had really bad diarrhea which led to them having to go into the vet a few days later when blood was found also.

Ongoing property damage not communicated to owner for months

The issue is that they did not tell me this had been going on for months, which is concerning considering she could have been eating foreign objects or has had anxiety at this daycare center.

Poor communication about dog incidents/behavior issues(3 mentions)

I would have appreciated communication if this was the issue, as nothing was ever brought to our attention prior to this.

Inadequate supervision/care (feeding, bathroom breaks)

We left food for them both enough for the entire time they were there... When we picked them up there were 3 bags of food they gave back to us so they were not fed properly.

Defensive owner responses to negative reviews(2 mentions)

What bothers me is that after causing damage to the business, you and your boyfriend BOTH came on here to cause even more damage to my business.

Owner replies to 60% of reviewsdefensive tone6 repeat customers

Top Rated

4.5 stars from 26+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 26 reviews.

At a Glance

Google rating
4.5/ 5
Review score
3.5/ 5
Amenities3 of 14
Reviews26
Repeat customersNumber of reviews that mention returning or being a regular customer.6

Pricing

Boarding

$55/night

Daycare

$35–$55/day

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