Barking Oaks Pet Resort

Allegations of overbooking and using 'extra' garage/crate space instead of paid suites

“She walks me into basically a small garage with 4 large kennels... they were over booked and so they put dogs in their 'extra space'.”

Dog attack/injury during grooming

“Luna went to sniff the other dog and the other dog attacked Luna... Luna also had Knicks and cuts on her head.”

Grooming quality/accuracy(5 mentions)

“I didn't get the cut for my dog that I requested although they told me he was a difficult dog to groom.”

Hidden fees (Sunday pickup)(2 mentions)

“Then when I go to pick up I'm told there is a fee of $15 because I'm picking my dogs up on a Sunday.”

Unprofessional phone/customer service etiquette(3 mentions)

“I asked an additional question and was automatically placed on hold without any warning.”