Whitesboro facilities
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Barks & Bubbles on the Boulevard

239 Oriskany Blvd, Whitesboro, NY 13492

4.1
56 Google reviews
Cage-freeOutdoor yardAccepts puppiesGroomingTrainingClimate controlled

Overview

Barks & Bubbles on the Boulevard is a full-service pet facility offering dog daycare, boarding, grooming, and training. Their climate-controlled facilities include indoor play areas and a secure outdoor yard with structured group play based on dogs' energy levels. Spaying/neutering is required for dogs over 7 months. Grooming services include specialty baths and Furminator treatments. Boarding guests receive daily wellness checks and social interaction with staff and other dogs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months

What Reviews Say

56 reviews analyzed

Barks & Bubbles on the Boulevard is highly praised by a majority of clients for its cleanliness, friendly staff, and creative activities like doggy crafts. However, a significant pattern of concern exists regarding safety monitoring and transparency, with multiple reports of unexplained injuries and staff members allegedly being afraid to disclose incidents to owners. While many dogs 'sprint' to the door, owners of dogs with high anxiety or special needs have reported poor communication and excessive crating.

Cleanliness
5.0
Staff
4.5
Drop-off / pickup
4.5
Dog happiness
4.2
Facility
4.0
Value
3.8
Communication
3.2
Safety
2.5

People love

Special events and crafts(2)Cleanliness(3)Compassionate staff (Grief support)

Worth noting

Unexplained injuries/bite marks

The staff had NO idea what happened... injuries which looked like bite marks.

Staff transparency/Fear of retaliation

She told me she would tell me more about the whole story, but 'she was afraid to lose her job'--I kid you not this is an exact quote.

Excessive crating without owner consent

I was told by the staff that he spent the majority of the day in a crate.

Lack of communication regarding behavior/incidents(3 mentions)

They did not communicate issues throughout our whole 6 month experience other than certain bad days.

Price increases/Complexity(2 mentions)

My only complaint is that in the short time he's been going prices have changed twice.

Scheduling/Reliability

2 days before the date... we see the building is closed... Now we're scrambling for a replacement.

Owner replies to 100% of reviewsdefensive tone8 repeat customers

At a Glance

Google rating
4.1/ 5
Review score
4.0/ 5
Amenities6 of 14
Reviews56
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Pricing

Contact facility for pricing

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