Barktown Killen LLC

Safety concerns about too many dogs in facility - 'too many dogs in the case of an emergency, all would be lost'

“Staff was friendly, but too many dogs in the case of an emergency, all would be lost, in my opinion.”

Dogs not allowed to socialize with other dogs - 'only one dog goes out at a time. Your pets do not get to socialize with other dogs.'

“If you choose to bring your pets here please ask for a thorough tour. Ask to see rooms 11, 34, 35 and the cat room. Also, only one dog goes out at a time. Your pets do not get to socialize with other dogs.”

Previous owner had reputation issues in community

“The story of the poor yorkie is enough to make me physically sick, I've dealt with the owner at my own place of business and he is arrogant, shady, and 2 faced. I'm a Killen resident and I wouldn't trust him to hold a dollar.”

Broken promises on video camera access and text updates

“I was told I would be able to view my dogs on video and it's only certain places at certain times. I was told they would send me text updates but they didnt.”

Room size smaller than expected

“I was told my dogs would be in a VIP suite that was smaller than expected so I asked to put them both in VIP suites but that didnt happen.”

Feeding concerns - dogs not fed separately

“The smaller dog lost weight because I believe they didnt feed them separate as discussed.”

Grooming quality inconsistency

“Our beagle did good with his overnight stay, but we were not impressed with the bathing he had”