BarkZone Dog Daycare & Boarding

Lost dog incident - dog missing for 5+ hours, facility didn't post on social media to help find owner

“I just found a dog that they regularly watch today. The dog was missing for AT LEAST 5 hours and they were more concerned with covering their you know what and sparing their reputation than actually finding the dog.”

Dog injured requiring surgery - chain link fencing caused deep wound, owner unresponsive

“An hour after she dropped him off we got a phone call saying, 'your dog got scratched by some dog play and you need to come back and pick him up'... The doctor explained this was not a 'scratch from dog play' but obviously a deep gouge from chain link fencing or some other metal object!”

Physical abuse - handler grabbed dog by throat and slammed on concrete

“He was barking at some dogs that were playing, but certainly not being aggressive and the man grabbed him by the throat and slammed him down into the concrete floor.”

Rough handling - handler picked up dog by scruff and carried off camera

“The attendant turned around, aggressively picked up the dog by the scruff of his neck and proceeded to carry him, by the scruff of the neck, off camera somewhere.”

Medication administration failures - medications not given for multiple days

“I noticed that she had not received medications since Sunday (it is Wednesday)... Don't offer boarding services if you can't manage the most basic parts of dog care.”

Scheduling/appointment management issues(5 mentions)

“I corresponded back and forth via email with this place... I never received a confirmation so when I called the day I was scheduled to make sure, they said I wasn't on the books and they couldn't find my intake or email.”

Dogs coming out dirty from daycare/boarding(2 mentions)

“He somehow came out very dirty both times and it wasn't because he was taken on walks.”

Camera technical issues(3 mentions)

“Their cameras are typically down/only one will be working at a time.”

Billing/passes marked incorrectly(2 mentions)

“It has happened on 3 different occasions her passes were marked when she did not attend.”