Salem facilities
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Battenkill Country Kennels

324 Battenkill Evergreens, Salem, NY 12865

4.5
8 Google reviews
Climate controlled

Overview

Battenkill Country Kennels is a small, owner-operated boarding facility in Salem, NY with only nine private rooms and attached outdoor runs. The climate-controlled facility features heated floors and A/C, with pricing at $35/day for one dog and $65/day for two dogs in the same kennel.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardconcrete
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 9 dogs

Policies & Details

Hours & Billing

Pick-up hours:4:30-6:00 PM
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice

Care & Play

Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

8 reviews analyzed

The facility receives overwhelmingly positive reviews (7 of 8 are 5-star) praising Dawn and Dan's attentive care, excellent communication with photo/video updates, and the beautiful location. However, one detailed 1-star review raises serious concerns about dogs not being walked, excessive barking, and potential health/behavioral issues from confinement. The mixed feedback creates uncertainty - the majority experience appears positive, but the severity of the single negative review (citing potential animal welfare issues) warrants attention.

Staff
5.0
Facility
5.0
Communication
5.0
Drop-off / pickup
5.0
Dog happiness
4.0
Safety
3.0

People love

Responsive communication (Dawn)(3)Caring, loving staff(4)Beautiful facility locationPhoto/video updatesWell-trained dogs/puppies

Staff shoutouts

Dawn(6 mentions)Dan(2 mentions)

Worth noting

Dogs never walked, no interaction, left in kennels all day, excessive barking

“these poor dogs are NEVER walked, not much interaction except to be let out in a small area to poo...then back in the kennel! Most are left to bark excessively.. all day..”

Potential health/behavioral issues from confinement (laryngitis, anxiety, depression, illness)

“Not good for their immune system.. laryngitis, (voice box) can be damaged!! Causes anxiety, depression, illness and MORE...”

Lack of dog walking/exercise

“dogs are NEVER walked, not much interaction except to be let out in a small area to poo...then back in the kennel!”

Owner replies to 100% of reviewswarm tone2 repeat customers

At a Glance

Google rating
4.5/ 5
Review scoreInsufficient topic coverage
Amenities1 of 14
Reviews8
Repeat customersNumber of reviews that mention returning or being a regular customer.2

Max capacity

9 dogs

Pricing

Boarding

$35/night

Contact

Visit Website+1 518-854-7326Get directions to 324 Battenkill Evergreens, Salem, NY 12865

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