Bear's Den
4461 Sierra Rd, Phelan, CA 92371
Overview
Bear's Den Boarding is a home-based dog boarding facility located in Phelan, CA, operated by Kareen Carruthers. They offer large indoor/outdoor kennel runs with cooling in summer, individualized attention, and pickup/delivery services for an extra fee. The facility charges $10 per day with no extra charge for administering medications, and also offers grooming services.
Amenities & Policies
Policies & Details
Extras
What Reviews Say
31 reviews analyzedBear's Den presents a starkly polarized reputation: approximately two-thirds of reviewers (many with no text) give 5-star ratings praising the caring staff, clean facility, and good value, while negative reviews (about 20%) describe serious sanitation failures including feces-covered dogs, tick infestations, and dogs returned in poor health. The owner has not responded to any reviews, including highly critical ones. The facility appears to have fundamental quality control issues that affect some dogs significantly, despite many positive experiences.
People love
Staff shoutouts
Worth noting
Feces and urine in dog enclosures
“my dog was standing in her own feces at pickup”
Tick infestation
“she was COMPLETELY covered in ticks”
Dogs appearing unhealthy/unwell after stays
“The dogs look unhealthy”
Potential injury to dog requiring $4000 vet bill
“what occurred to my dog in their care which cost me over 4 thousand dollars”
Understaffing concerns
“their facility is under staffed to give the proper care”
Unsanitary conditions/feces smell(3 mentions)
“sour, filthy smell and feces all over”
Dogs returned in poor condition(3 mentions)
“She smelled horrible and clearly had not slept in days”
Understaffing(2 mentions)
“their facility is under staffed to give the proper care”
At a Glance
Pricing
Daycare
$10/day
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