Sebring facilities
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Bed & Biscuit Pet Resort

701 Thunderbird Hill Rd, Sebring, FL 33872

4.5
137 Google reviews
Staff overnightOutdoor yardPool / water playGroomingClimate controlledOvernight potty breaks

Overview

Bed & Biscuit Pet Resort is a 5-acre pet resort in Sebring, FL offering boarding, daycare, grooming, and an exclusive 3-acre off-leash dog park with a 40x60 swimming pool. The facility features climate-controlled kennels with indoor/outdoor runs, three daily play sessions, and requires pets to pass a temperament test for dog park access. Owners reside on the gated premises with 24/7 camera surveillance.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHLPP, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:8:30AM - 9:30AM, 11:30AM - 12:30PM, 7:00PM - 8:00PM
Pick-up hours:8:30AM - 9:30AM, 11:30AM - 12:30PM, 7:00PM - 8:00PM
Late pick-up fee:$10 after hours

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:$25 no-show fee
Deposit required — One night's stay (during holidays or busy season)

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Extras

Senior dog accommodations
Owner operated

What Reviews Say

134 reviews analyzed

Bed & Biscuit Pet Resort enjoys overwhelmingly positive reviews (approximately 87% are 5-star) with customers praising the caring staff, excellent dog park/pool facilities, photo updates, and quality grooming. A small number of negative reviews cite grooming mishaps, billing issues, or communication problems, but these appear to be exceptions. The owner responds professionally to reviews, including addressing complaints. Many customers are repeat users who specifically request Dana and her team, with dogs showing genuine excitement to return.

Dog happiness
4.9
Staff
4.9
Cleanliness
4.8
Facility
4.8
Communication
4.6
Safety
4.5
Drop-off / pickup
4.5
Value
4.2

People love

Staff genuinely loves dogs/treats them like family(45)Dog park and pool facilities(25)Photo updates during boarding(18)Clean facility(12)Great grooming services(15)Dogs excited to return/happy on pickup(20)

Staff shoutouts

Dana(18 mentions)Jackie(4 mentions)April(3 mentions)VeronicaZac

Worth noting

Grooming injury - razor burn and bleeding on dog

“Took our Schnauzer there for grooming. She came back with razor burn and bleeding.”

Billing dispute - unexpected charges

“Came out with a $45 bill when I was told it would only be $25.”

Dog appeared terrified/agitated after stay

“She really was terrified, run out so fast straight to the car shaking!!!”

Missed grooming services - no polish, no bows, no paw cleanup

“Picked them up no nail polish ... no bows .... and they did not clean up their paws”

Communication/phone responsiveness(2 mentions)

“Just wish they would answer the phone”

Grooming quality inconsistency(3 mentions)

“The worst poodle Haircut she has ever got horrible”

Staff professionalism concerns(2 mentions)

“Dana seemed annoyed with the questions I was asking”

Owner replies to 6% of reviewsprofessional tone78 repeat customers

Top Rated

4.5 stars from 137+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 137 reviews.

At a Glance

Google rating
4.5/ 5
Review score
4.7/ 5
Amenities6 of 14
Reviews137
Repeat customersNumber of reviews that mention returning or being a regular customer.78

Pricing

Contact facility for pricing

Contact

Visit Website+1 863-314-9883Get directions to 701 Thunderbird Hill Rd, Sebring, FL 33872

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