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Bedtime Tails Luxury Pet Hotel

Name: Bedtime Tails Luxury Pet Hotel
Address: 6804 SE 144th Place Rd, Summerfield, FL 34491, Summerfield, FL, 34491.0, US
Telephone: +1 352-347-7183
Rating: 4.5

6804 SE 144th Place Rd, Summerfield, FL 34491

4.5

67 Google reviews

Cage-freeStaff overnightOutdoor yardMedication adminGroomingClimate controlledOnline booking

Overview

Bedtime Tails Luxury Pet Hotel is a no-cage boarding facility in Summerfield, FL celebrating 15 years of pet care. They offer private mini hotel rooms for dogs and cats with climate-controlled environments, outdoor fenced yards, on-site staff 24/7, medication administration at no extra cost, and grooming services.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Drop-off hours:8am-10am

Pick-up hours:4pm-6pm

Billing method:Per night

Cancellation & Deposits

Cancellation penalty:Peak holiday bookings charged in full regardless of cancellation notice; early pickup without 24hr notice charged for portion/all of reserved time

Care & Play

Group play

Daily updates

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Extras

Multi-dog discount — Multiple pets from same family able to stay in same room in most cases

Owner operated

What Reviews Say

67 reviews analyzed

Bedtime Tails is highly regarded for its personalized care of senior dogs and those with special needs or anxiety, with many owners noting their pets return home happy and calm. While the facility receives praise for its cleanliness and spacious 'rooms' over traditional kennels, some customers find the strict drop-off hours and limited tour availability frustrating. The owner is deeply involved and knowledgeable but tends to be highly defensive and confrontational in response to negative feedback.

Dog happiness

4.9

Cleanliness

4.8

Value

4.8

Staff

4.7

Safety

4.5

Facility

4.3

Communication

4.2

Drop-off / pickup

3.8

People love

Special Needs/Senior Care(6)Socialization/Playtime(12)Anxiety Management(4)

Staff shoutouts

Kathy(18 mentions)

Worth noting

Strict/Limited Gate Access

“They blew us off and gave us the wrong time to drop off our dogs and the gate was LOCKED!!”

Tour Availability(3 mentions)

“They told me they only do tours M-F and not on Saturday. I guess they arent interested in business from working people.”

Communication/Scheduling(2 mentions)

“Lack of communication! Plus, the phone was 'out of area' a few times.”

Owner replies to 62% of reviewsdefensive tone14 repeat customers

Top Rated

4.5 stars from 67+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 67 reviews.

At a Glance

Google rating

4.5/ 5

Review score

4.5/ 5

Amenities7 of 14

Reviews67

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$30–$60/night

Daycare

$20–$30/day

Contact

Visit Website +1 352-347-7183 6804 SE 144th Place Rd, Summerfield, FL 34491

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