Best Fido Friends LLC
8501 Mars Dr, Waco, TX 76712
Overview
Best Fido Friends is a family-owned dog care facility in Waco, Texas offering daycare, boarding, grooming, and training services. The 4,200 sq ft climate-controlled facility features indoor play space and a 2,600 sq ft fenced turf outdoor area, with pricing ranging from $37-62/night for boarding and $21-32 for daycare.
Amenities & Policies
Required vaccinations: Rabies, distemper, bordetella
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
555 reviews analyzedBest Fido Friends is highly regarded for its exceptional cleanliness and a staff that genuinely cares for the dogs, often resulting in pets returning home 'exhausted and happy.' Customers particularly value the daily Facebook photo updates and the personalized 'report cards' or welcome bags provided for new visitors. While the vast majority of experiences are glowing, there are minor recurring frustrations regarding the reliability of the live camera feeds and occasional lapses in returning personal items like toys or food scoops.
People love
Staff shoutouts
Worth noting
Grooming injuries (nicks/scratches)
“nicked the bottom of both ears causing them both to have pea size clumps of dried blood, grazed the side of his neck causing several small open scratches”
Alleged rough handling and poor conditions during bad weather
“The lady at the front literally dragged my pups on the leash... puppies were caged all afternoon because of bad weather. This does not have an indoor place to play.”
Camera access issues(4 mentions)
“I've asked for the camera code 3 times I've dropped her off and I still haven't received it.”
Lost items (toys/food scoops)(2 mentions)
“I also gave them 2 toys and have yet to receive them back. I called multiple times but haven’t received a call back.”
Communication/Responsiveness(3 mentions)
“the front desk continually drops my calls or puts me on hold and never returns.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.9 stars from 613+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 613 reviews.
At a Glance
Min puppy age
4 months
Pricing
Boarding
$37–$62/night
Daycare
$21–$32/day
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