Best Friends Fur Ever
246 Cockeysville Rd, Cockeysville, MD 21030
Overview
Best Friends Fur Ever is a premier dog daycare and boarding facility in Cockeysville, MD offering outdoor-centric care with 24/7 staffing, live webcams, and various programs including Play My Way and Assisted Canine Care. They provide daycare, boarding, grooming services, and emphasize supervised group play in outdoor enrichment zones with daily photo updates and report cards for owners.
Amenities & Policies
Required vaccinations: Canine Influenza (CIV)
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
700 reviews analyzedBest Friends Fur Ever is an exceptional dog care facility with an overwhelmingly positive reputation. The vast majority of the 700 reviews (approximately 93% are 5-star) praise the caring staff, effective training programs, and excellent communication via webcams and daily report cards. Customers particularly appreciate the facility's ability to handle anxious and special needs dogs through programs like Play My Way and All Dogs Welcome. Minor complaints focus on pricing increases and occasional communication gaps during busy periods. The owner actively responds to nearly all reviews within a day, demonstrating strong customer engagement. This is a trusted, long-term care provider with a loyal customer base spanning many years.
People love
Staff shoutouts
Worth noting
Dog injured while boarding (nose cuts from crate rubbing)
“my dog has some cuts on his nose that no one told me anything about... my dog scraped off his nose by the crate for being anxious”
Dog became sick after stay (URI/kennel cough)
“she came back sick and it seems she didn't have her meals or she got a different food, because she was sick the day after I picked up”
Staff handling concerns
“I saw that my dog was being bullied and chased by a dominant dog and the staff did nothing to stop it”
Overcrowding concerns
“There had to be over 40 dogs in one fenced in area today”
Pricing changes and fees(8 mentions)
“they completely changed their pricing and it's the cost of a mortgage I am so sad and disappointed Feels like a real money grab from loyal customers”
Communication gaps(5 mentions)
“I have been the only one in the lobby dropping off my dog and still have to wait at least 5 min for anyone to come get her”
Report card/documentation issues(4 mentions)
“I did not get a report card on Jakey and only a partially filled one on Trudie. They were there for 8 days so I would have expected more.”
Camera quality issues(3 mentions)
“the camera's but they are not useful at all, and the quality is very poor you will not see anything at all”
PACCC Certified Staff
Manager Level
Cross-referenced with PACCC’s certified professional directory.
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
At a Glance
Pricing
Contact facility for pricing
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