Best Friends Pet Hotel
3633 Garfield Ave, Carmichael, CA 95608
Overview
Best Friends Pet Hotel in Carmichael, CA is a comprehensive pet care facility offering boarding, doggy day camp, puppy play group, grooming, and training services. The facility is crate-free, climate-controlled, and features pet cams for live viewing. They have separate areas for small dogs and offer various add-ons like extra cuddles and bedtime stories.
Amenities & Policies
Required vaccinations: Rabies, DHPP, Bordetella
Policies & Details
Care & Play
Requirements
Extras
What Reviews Say
471 reviews analyzedBest Friends Pet Hotel is highly regarded for its exceptionally affectionate staff and high-quality grooming services, with specific praise for groomers Cindy and Miranda. Customers frequently highlight the facility's ability to handle anxious or senior pets, as well as its unique capacity to board rabbits. While sentiment is overwhelmingly positive, a few recent reviews note frustrations with Sunday operating hours and occasional technical issues with the live webcams.
People love
Staff shoutouts
Worth noting
Unauthorized dietary intervention leading to medical emergency
“My dog was pooping up blood due to the pumpkin... who told this facility to give my dog pumpkin? I had to rush him to the doctor.”
Sunday hours and billing(4 mentions)
“They never said if you board with a pick up on a Sunday you will be automatically charged for another day... they don't open until 3pm on Sundays.”
Webcam technical issues(3 mentions)
“the pet cams are never working like they used to and we can’t confirm that he is having group play.”
Lost or forgotten items(3 mentions)
“forgetting her food when we picked her up, losing her toys that we brought in ourselves.”
At a Glance
Min puppy age
2 months
Pricing
Contact facility for pricing
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