Defuniak Springs facilities
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Best Pals Pet Resort

4989 FL-83, Defuniak Springs, FL 32433

4.8
99 Google reviews
Staff overnightOutdoor yardGroomingOnline booking

Overview

Best Pals Pet Resort is a 40-acre luxury boarding and daycare facility in DeFuniak Springs, Florida, offering suite-style kennels for dogs and cats with two spacious play yards. The family-owned facility provides add-on services including grooming, nature walks, and valet pickup, with owners living on-site for around-the-clock supervision.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper/Parvo combo, Bordetella, Distemper, Feline Leukemia, Feline Aids

Policies & Details

Hours & Billing

Checkout time:12:00 PM
Late pick-up fee:$20 per pet for afternoon pickups
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:30% of reservation total if cancelled with less than 48 hours notice
Deposit required — Credit card on file required

Care & Play

Feeding policy:Owner provides food

Extras

Multi-dog discount — $5 off per night for second dog sharing a suite
Senior dog accommodations
Owner operated

What Reviews Say

101 reviews analyzed

Best Pals Pet Resort is exceptionally well-regarded for its proactive communication, specifically through frequent photo and text updates that provide owners peace of mind. The facility is praised for its cleanliness and the staff's ability to handle dogs with special needs, including medical conditions like diabetes and behavioral issues like anxiety. Customers particularly value the 'valet' pick-up and drop-off service and the owners' hands-on, compassionate approach to animal care.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Communication
5.0
Drop-off / pickup
5.0
Facility
4.9
Value
4.0

People love

Photo Updates(14)Medical/Emergency CarePick-up/Drop-off Service(4)

Staff shoutouts

Kelly(6 mentions)Blake(6 mentions)Renee(2 mentions)

Worth noting

Pricing

“Really pricey”

Navigation/Address Issues

“the address on the map some time give you wrong address we drive totally wrong places first time”

Owner replies to 95% of reviewswarm tone18 repeat customers

Top Rated

4.8 stars from 99+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 99 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.9/ 5
Amenities4 of 14
Reviews99
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$47–$57/night

Daycare

$27–$34/day

Contact

Visit Website+1 850-951-9901Get directions to 4989 FL-83, Defuniak Springs, FL 32433

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