Blue Ridge Pet Resort And Spa

Dogs left outside unsupervised for extended periods (5am-11pm) causing noise disturbance to neighbors

“The workers let the dogs out during early morning hours (5am) and all night (8pm-11pm) and allow the dogs to bark for hours on end”

Workers yelling at dogs instead of bringing them inside

“I can hear the workers yelling at the dogs instead of bringing them inside”

Dogs in outdoor pens before 7am, unsupervised and barking

“They are put into the outdoor pens before 7am regularly. They wake neighbors, aggravate other dogs and cause distress”

Poor communication about vaccination/medical requirements(2 mentions)

“Went there in the morning for his flea treatment and was told he needed his canine influenza vaccine. What the heck is that and is that even a thing?”

Lost/missing belongings (toys)

“They couldn't find his toys (all CLEARLY marked with his name on them)”

Grooming services not completed as requested

“He had had a bath but his nails were not trimmed”