Boardmoor Pet Resort

Severe neglect and medical distress

“picked her up days later terrified, severely underweight, and covered in painful open wounds, bloody scabs, and signs of infection.”

Hygiene and sanitation failures

“When I picked her up she was covered in pee & feces and her food was barely touched.”

Staffing shortages leading to locked doors

“Today was the last straw when I brought her in and the doors were locked... nobody showed up to open the daycare.”

Lack of promised photo updates(4 mentions)

“They told me they would send me updates/pictures of him at least once during his stay but they never did.”

Restrictive pickup/billing policies(3 mentions)

“I like this kennel except for the part where they hold your dog hostage on Sunday's and holidays.”

Kennel Cough(2 mentions)

“This place gave my dog KENNEL COUGH and it’s sad that they want take ownership for what they did.”